What We Collect and Why We Collect It
When you open an account with us, we collect the information you provide during registration — your name, contact details, and account credentials. When you deposit using bKash, Nagad, or Rocket, we record transaction references to verify your wallet and process your account balance correctly. We
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do not store your mobile banking PIN or full wallet credentials. We also collect device and session data — browser type, IP address, and pages visited — to keep your account secure and detect unusual access. If you contact our support team, we retain that conversation
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to resolve your issue and improve our service. All data we hold is used only for account operation, payment verification, fraud prevention, and legal compliance. We do not sell your personal information to third parties. Retention periods vary by data type: account records are kept while
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your account is active and for a period after closure as required by applicable law. Your use of this platform and the data we process is subject to the laws of your jurisdiction and eligible regions.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.